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FAQ

Here you will find a list of frequently asked questions about ARTBUTLER PRO.

This could have several reasons:

  • You are using the wrong login details
  • The database can not be found. This could also have several reasons. We recommend you this article: I Can’t Connect to the ARTBUTLER Server
  • Only a user with admin rights can change passwords, in just three steps: Change password and login for ARTBUTLER.

    To do this, you must link a central image folder/image directory on your computer or server to your ARTBUTLER.

    1. Connect your computer to the server / network drive on which the images are stored.

    2. Start ARTBUTLER only after connecting to the image directory.

    3. Click on artbutler and then on Preferences.

    4. Go to Local and select the image directory under Images.

    5. Save your settings with OK.

    If you have accidentally deleted a work, an invoice, a contact, etc., you can restore the data.

    1. Go to the respective section Contacts, Works, etc.

    2. Check the boxes Maintenance and Deleted

    3. Select the record you want to restore (highlighted red) and click on the button Remove deletion-flag

    Further information can be found in our article Maintenance mode.

    Sure, in fact with one mouse click! This article shows how it works: Closing all open tabs simultaneously

    Sure! In just a few steps. This article shows you how it works: Edit works simultaneously

    At the top of the ARTBUTLER PRO screen, go to Help > About artbutler. There you will find the current version number. You can check the topicality of your version with our update mails, in order to update if necessary on the newest version.

    There are two ways how you can get to know the latest ARTBUTLER PRO updates:

    1. Follow us on Facebook and get the newest information about ARTBUTLER.

    2. Subscribe to our newsletter in the footer of our website and get the latest updates about ARTBUTLER via mail.

    This is not possible. You must create a work duplicate and transfer the images in the process. Check out our article Can I change the inventory numbers? to learn how to create duplicates.

    All works of a limited edition can be recorded as individual works. The following article describes how to create and edit editions in ARTBUTLER: Limited editions / edition works

    All you have to do is download one of our templates: Offer by Mail. It is also possible to send them as HTML emails with the images in the text.

    Go to artbutler > Preferences > User defined fields… and enter the desired name for your own custom field.

    Not enough information? We also have a suitable step-by-step article for you: Show/Edit Work State.

    Please follow the steps in our matching article: Using the Offline Mode

    If you want to change the font of an entire template:

    1. In Open Office go to Format > Styles and Formatting.

    2. In the pop up menu rightclick on Default > Modify and go to the Font tab.

    3. Now you can edit the font for the entire document.

    Page margins are set in the Format > Page… > Page section.

    Have a look at our matching article: Adapting Export Templates

    Serial letters are as easy to create as individual letters: just add the desired content to a copy of your letter template and export in a contact group or a selection of contacts in the contact list.

    The speed of ARTBUTLER depends on many factors. Here are a few tips for optimization: